A Safe and Well Check is a free service provided by North Wales Fire & Rescue Service. Our trained staff offer personalised fire safety advice and guidance to help reduce the risk of fire in your property.

Who Is Eligible?

We assess every referral to ensure our service is directed to those most at risk of fire.

• If you are high risk, we will offer a face-to-face home visit.
• If you are low risk, we will provide fire safety advice by telephone.

Request a Check:

• Complete the online form
• Call us on 0800 169 1234
• Or text 0750 730 3678

What Happens During a Safe and Well Check?

During a face-to-face visit, we will:

• Assess fire safety in each room of your home
• Identify potential fire hazards
• Offer advice to reduce or remove risks
• Help you create a night-time routine to stay safe
• Discuss a fire escape plan for your household
• Ensure you have a working smoke alarm on every floor
• Offer free safety equipment where needed
• Refer you (with your permission) to other support services if helpful

Try Our Online Home Fire Safety Checker

Take some time to complete the National Fire Chiefs Council (NFCC)  Home Fire Safety Self-Assessment – a simple, room-by-room tool that helps you spot risks and gives you personalised advice.

• Developed with NFCC, Fire Kills, and Safelincs
• Receive a personal fire safety action plan
• Perfect for those who prefer to check their home themselves

Remember:

• Install at least one working smoke alarm per floor
• Test your alarms weekly
• Most home fires are caused by everyday accidents – awareness saves lives

This service is available in Welsh and you will be asked whether you want the service in Welsh or English

Home Safety Self Assessment