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Welsh fire and rescue services launch new videos showcasing On Call Firefighters


The three fire and rescue services in Wales have today launched a new suite of videos featuring members of their Retained Duty System (RDS) or On Call Firefighters to encourage others across the country to think about taking up the challenge of helping their communities.


The suite of videos help give a better understanding of the role of the RDS / On Call Firefighter and feature a host of important information and inspirational interviews with those undertaking the role across Wales.


Assistant Chief Fire Officer Gary Brandrick from North Wales Fire and Rescue Service, said: “We are thrilled to be launching these videos which give a real insight into the role of our Retained or On Call Firefighters through the eyes of the people who already perform the job.


“These firefighters provide essential fire and emergency cover for their fire station's area. They represent a diverse range of people who may be builders, shopkeepers, nurses, factory workers, stay-at-home parents or homeworkers during working hours but in addition they attend emergency incidents as and when required.


“This means they could be doing everyday jobs until the call comes on the fire and rescue service alerter, and then quite literally they put on their other hat and become professional firefighters - fully trained, highly skilled personnel saving lives and property from fire.


“There are varying On Call Firefighter opportunities available across Wales, with each Service area recruiting at various locations as the need arises.


“I’m sure the videos will inspire potential firefighters across the region - I’d personally like to thank all the staff featured for sharing their stories and in the same way as they are proud of what they do for us we are equally proud of their valuable contribution.”


The new videos cover a wide range of topics including What do RDS or On Call Firefighters do, Which qualities or skills are needed to take up the role, and How they are valued by their communities and the fire and rescue services. There is also a video for employers which provides more information on releasing employees to become On Call firefighters.


Temporary Assistant Chief Officer Kevin Jones, Mid and West Wales Fire and Rescue Service said:

“The staff featured in these videos and their On Call Firefighter colleagues across Wales are dedicated to helping their local communities.


“They provide expertise at a wide range of emergency incidents, including property fires, flooding, grass fires and agricultural accidents. Our crews are also called upon to attend road traffic collisions to rescue individuals, provide medical treatment and casualty care, and make the incidents safe.


“To take on the role you need to be over the age of 18 years old, enthusiastic, physically fit and able to demonstrate commitment and dedication. An On Call Firefighter is employed to protect every single member within their community; therefore, we welcome applicants from all walks of life to best represent the people that we serve.


“If you are successful in your application to become an On Call Firefighter, you will become a member of a highly skilled team. As an employer we will invest in you, which means that you will receive initial and ongoing training during your career as an On Call Firefighter.


“Preventing fires is an important aspect of the Fire and Rescue Service’s work. Our On Call Firefighters take an active role in conducting Home Fire Safety Checks and provide safety advice within their communities. 


“We hope people will learn more by watching these videos and be inspired to consider joining with us in our work to protect our communities.”



Area Manager Gareth Davies from South Wales Fire and Rescue Service added:


“Firefighting is not like any other job.


“It can be unpredictable, exciting and rewarding, coupled with the satisfaction and respect that comes with providing a crucial service to your local community.


“You will learn new skills along the way such as first aid, road traffic collision procedures and fire safety, and there is an opportunity for you to learn other skills Large Goods Vehicle (LGV) driver training. Along with these skills, there are numerous other development opportunities that may develop you in your main job.”


“I’d encourage everyone to watch these videos to learn more about what these firefighters do - it is a role like no other, which just could turn out to be a role made for you.”


To view the videos and to find out more about the RDS or On Call Firefighter recruitment opportunities available within the three Service areas visit the recruitment pages of the websites of the three fire and rescue services in Wales:


North Wales Fire and Rescue Service -

Mid and West Wales Fire and Rescue Service -

South Wales Fire and Rescue Service -



To view a short promotional clip for the videos please click here and the view the full videos please click here.

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