North Wales and Mid and West Wales Fire and Rescue Services have published their final reports of a jointly commissioned Independent Cultural Review, facilitated by Crest Advisory.

This marks a significant milestone in the ongoing commitment of both fire and rescue services to fostering a supportive, inclusive and progressive workplace culture.

The review, initiated in response to the Welsh Government’s endorsement of the fire and rescue services’ cultural improvement proposals, assessed the progress made in creating positive workplace environments and identified opportunities for further development.

It represents the beginning of a new chapter in the cultural evolution of North Wales and Mid and West Wales Fire and Rescue Services. By implementing these recommendations, both fire and rescue services reaffirm their dedication to creating a workplace where every employee feels valued, heard and empowered, and to enhance the services provided to their communities.

View a copy of the Independent Culture Review Report.

Read our news article about the review, key findings and recommendations and our Cultural Improvement Plan for more information.