What to do if there's a fire in your home.

1. Get out

Let everyone in the house know about the fire, shout and get everyone together. Follow your escape route as quickly as you can and do not take anything with you including valuables or pets.

If you can, close doors behind you. This will reduce the spread of the fire

Before you open any doors, feel them with the back of your hand, if they are warm, don’t open them. The fire is likely to be on the other side

If there is a group of you, stay together if you can.

2. Stay out

Never go back into the building.

Find somewhere safe to wait.

If there is someone still inside, wait for the fire and rescue service to arrive. You can tell them about the person and they will be able to find them quicker than you.

Do not go back into the building, as you will be putting your own life in danger, as well as slowing down the firefighters’ efforts to rescue anyone else missing.

3. Call 999 for the fire service

Try to stay calm and give the control operator exact address. If you have the what3words app, this will help them to pinpoint your exact location.